Severe Weather Alert ¡Alerta de clima severo!

ALERT: Severe weather is heading to our area, and we want to be sure that you and your family are prepared. We will continue to share updates with important resources as they become available. Learn more

Se acerca un clima severo a nuestra área y queremos asegurarnos de que tú y tu familia estén preparados. Continuaremos compartiendo actualizaciones con recursos importantes a medida que estén disponibles. Más información

Cold and flu season Temporada de influenza y resfriados

ALERT: Stay healthy this cold and flu season! Learn more

ALERTA: ¡Mantente sano durante esta temporada de influenza y resfriados! Más información

Telephone TouCHPoint

Texas Children’s Health Plan’s automated Telephone TouCHPoint system allows Texas Children’s Health Plan providers to check eligibility, benefits, and claims status after hours.

The service is available 24 hours a day, 7 days a week. To access Telephone TouCHPoint call 832-828-1004 or 832-828-1007.

To hear Eligibility or Claim status, you will need to enter Provider NPI number, Medicaid ID number, Tax ID and Date of Service for the claim.

For additional information about Telephone TouCHPoint, please contact your Provider Relations Liaison/Account Lead or call 832-828-1008 or toll-free at 1-800-731-8527.