Texas Children's® Link is a web-based provider portal for contracted providers that allows secure, convenient 24-hour access to our member’s information. Through the Provider Portal, you can view a Texas Children’s Health Plan member’s eligibility, check the status of your claim, submit an authorization, look up an explanation for CPT, diagnosis, or modifier codes, and more.
Obtaining access for you and your practice is simple! Click on the “Request Access” button to complete the request form. After your request is submitted, please allow 7-10 business days for processing. We recommend setting up challenge questions to provide an easier way to reset your password, click here to learn more.
If you have questions or would like additional information, please contact the Texas Children’s Provider Relations team:
Texas Children’s Health Plan has a commitment to provide maximum security of member information, and a pledge to adhere to HIPAA privacy guidelines.
To inquire about becoming a contracted provider please visit this page https://www.texaschildrenshealthplan.org/providers/becoming-a-participating-provider.
| Features | Provider | Clinical User | Non-Clinical User |
|---|---|---|---|
| Search and access all Texas Children’s patients | ✓ | ||
| Submit, cancel, and appeal pre-authorization requests to TCHP | ✓ | ✓ | |
| Search and access all TCHP members | ✓ | ✓ | ✓ |
| Submit, review, and appeal claims to TCHP | ✓ | ✓ | ✓ |
| View TCHP Remittance Advice | ✓ | ✓ | ✓ |
| View TCHP member eligibility and benefits | ✓ | ✓ | ✓ |
| View event dashboard to quickly view patient events | ✓ | ✓ | ✓ |
| View demographics | ✓ | ✓ | ✓ |
| View upcoming TCH appointments | ✓ | ✓ | ✓ |
| Use InBasket communication tool | ✓ | ✓ | ✓ |