SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
We want your honest feedback on how Texas Children’s Health Plan can improve the way we care for our members.
Our Member Advisory Group meetings are a great opportunity to ask questions and share ideas on how we can improve. Members and their parents may attend at no cost. Member Advisory Group meetings are held online and participants include Health Plan members, staff and community partners.
Member Advisory Group Meetings Schedule
STAR/CHIP
October 21, 2025 Time: 12:00 PM to 1:15 PM
STAR Kids
October 30, 2025 Time: 12:00 PM to 1:15 PM
Register Now!
Reward Card
Earn a $10 gift card for sharing your thoughts!
We are committed to providing you with the best care. To say thank you for your honest feedback and for attending a Member Advisory Group Meeting, we will send you a $10 gift card.
Topics will include:
Texas Children’s Health Plan services, programs and events.
Reviewing member materials.
Improvement opportunities for all areas of the Health Plan.
Community resources.
How do I claim my card?
Register and attend a virtual Member Advisory Group meeting.
Once you have joined the online meeting, submit your name in the meeting chat.
Who is eligible?
CHIP, STAR, and STAR Kids members who attend the Member Advisory Group meetings during January 1, 2025 and December 31, 2025.
Restriction and limitations may apply. Eligible participants may receive one (1) card per household per meeting, not to exceed $40/year. Valid from January 1, 2025, to December 31, 2025.
