Date: January 19, 2022
Attention: DME Providers
Subject: Signature Requirement Reinstated on DME Forms
TCHP COVID-19 Utilization Management Procedure and TCHP provider alerts can be found here: http://www.thecheckup.org/provider-alerts/TCHP network providers should monitor the TCHP Provider Portal regularly for alerts
and updates associated to the COVID-19 event. TCHP reserves the right to update
and/or change this information without prior notice due to the evolving nature of the COVID-19 event.Call to action: Effective January 1, 2022, a member or member’s authorized representative’s signature is required on DME Certification and receipt forms for Durable Medical Equipment (DME) providers.
How this impacts providers: DME Providers should make every effort to obtain the required signature on DME documents and maintain a copy in the member’s record.
Next steps for providers: Providers should make staff are aware of this communication.
If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.