Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!
Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!
SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.
Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.
SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.
Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.
New Toolkit for Providers: Recommendations for Children and Adolescents on Antipsychotics
Date: October 1, 2024 Attention: Behavioral Health Providers and Primary Care Providers
Call to Action
Texas Children Health Plan (TCHP) encourages providers to continue to take measures to ensure your patients, our members, receive excellent care. TCHP is committed to optimizing the quality of care provided to our members with behavioral health condition(s). TCHP would like to share information on metabolic monitoring recommendations for children and adolescents on antipsychotics.
Why it matters?
Antipsychotic prescribing for children and adolescents has increased rapidly in recent decades. These medications can elevate a child’s risk for developing serious metabolic health complications associated with poor cardiometabolic outcomes in adulthood. Given these risks and the potential lifelong consequences, metabolic monitoring (blood glucose and cholesterol testing) is an important component of ensuring appropriate management of children and adolescents on antipsychotic medications.1
All patients treated with antipsychotic medications should receive yearly blood glucose and cholesterol testing. Consider the following when treating patients being treated with antipsychotics regardless if you are the prescribing provider.
Endorse the use of Care Everywhere to increase care coordination.
Measure baseline lipid profiles, fasting blood glucose level, and body mass index.
Use the lowest effective dose of antipsychotic medications.
Avoid abrupt discontinuation of antipsychotic medications.
Test blood glucose and cholesterol at a patient’s annual checkup or physical.
Educate the parent/guardian about the:
Increased risk of metabolic health conditions from antipsychotic medications.
Appropriate health screening for antipsychotic medications.
Behavioral health providers should consider ordering blood glucose and cholesterol screening tests for members who do not have regular contact with their PCP.
If your patient does not have a diagnosis of schizophrenia, schizoaffective disorder, bipolar disorder, other psychotic disorder, autism, or other developmental disorder then you will also need to adhere to the Use of First-Line Psychosocial Care for Children and Adolescents on Antipsychotics (APP) HEDIS measure requirements. This requirement identifies the need for psychosocial interventions as the first line treatment for nonpsychotic conditions.
If your patient experiences a hospitalization for mental illness, please note that you will also need to adhere to the Follow-Up After Hospitalization for Mental Illness (FUH) HEDIS measure requirements. This requirement identifies the need for both a 7 day and 30 day follow-up after discharge to ensure patient safety, medication adherence, and prevention of readmission.
1 “Metabolic Monitoring for Children and Adolescents on Antipsychotics (APM).” NCQA, 1 Jan. 2024, www.ncqa.org/hedis/measures/metabolic-monitoring-for-children-and-adolescents-on-antipsychotics/.