SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.
Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.
SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.
Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.
Texas Children’s Health Plan Highlights Patient Communication
Date: June 17, 2024
Attention: All Providers
Call to action: Texas Children’s Health Plan (TCHP) would like to highlight the topic of patient communication this month with our providers. One aspect of patient communication, Motivational Interviewing, has been known to aid in promoting healthy habits and optimizing self-care. “Health coaching, its origin from motivational interviewing, enhances patient self-management of chronic conditions by improving patient compliance and outcomes, and reducing costs.” Source: https://pubmed.ncbi.nlm.nih.gov/19745624/
Background information: Based on the 2023 Experience of Care and Health Outcomes (ECHO) survey results, patients feel that their children’s doctors are not listening to them carefully and are not explaining their health status in a clear and understandable manner. In addition, patients feel disrespected and not enough time was spent with them. Please reference this table for detailed results from the 2023 ECHO Survey.
How this impacts providers: To enhance patient communication for our members,TCHP strongly encourages provider’s participation in a CE/CME course focused on Motivational Interviewing offered by Health and Human Services Commission (HHSC) available here. The learning objectives include the following:
Assess how motivational interviewing (MI) differs from traditional provider-patient communication and why it can effectively motivate positive behavior changes.
Integrate MI best practices into routine clinical encounters to promote healthy habits and optimum self-care.
Next step for Providers: As learned in the course, providers should integrate best practices in communication to promote trust, positivity, and comfort in discussions in the provider-patient relationship.
