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Holiday closure Cierre por vacaciones

Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!

Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!

SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Vaping and Smoking Cessation Benefits Reminder

Date: July 13, 2021 Attention: Primary Care Physicians and Pulmonologists Call to action: Providers are reminded that screening and information on smoking cessation should be included as part of any routine patient visit. Diagnosis code, U070 should be utilized for reporting vaping-related disorders as a benefit of Texas Medicaid. Procedure codes, 99406 and 99407 should be utilized for reporting a smoking and tobacco cessation counseling visit. How this impacts providers: Providers should educate susceptible patients presenting with respiratory symptoms or other related health conditions on the severe health risks associated with vaping and tobacco use in general if they are a user. As part of the education, providers should direct patients to utilize the resources that are available to their patients. Tobacco Cessation Benefits in Medicaid Medicaid provides tobacco cessation counseling (procedure code 99406 & 99407) individually and in group settings to members 10 years and older with a diagnosis of nicotine dependence. Adolescents with a diagnosis of nicotine dependency related to aerosolized nicotine delivered by vape device are eligible for tobacco cessation counseling as well. The Medicaid formulary in the link below includes select medications and nicotine replacement products to support tobacco cessation. https://txstarchip.navitus.com/pages/formulary.aspxTobacco Cessation Benefits in CHIP A TCHP provider or health plan-approved tobacco cessation benefit is covered of up to $100 limit per 12-month coverage period. The health plan may require prior authorization and use of a formulary. See link below for requirements. https://www.texaschildrenshealthplan.org/sites/default/files/pdf/20150410_Standard%20Prior%20Auth%20Form.pdf CHIP Perinatal Program:
  • Tobacco cessation programs are not a covered benefit for the unborn child.
  • Coverage for the CHIP Perinatal newborn is the same as coverage for traditional CHIP clients.
The CHIP formulary includes select medications to support tobacco cessation. Next steps for providers: Recommendations for Providers include the following.
  • Ask patients presenting with respiratory symptoms about vaping history. If possible, inquire about the types of products used and methods of use.
  • If vaping fluid commonly used by the patient is available, ask that an unused sample is available in case it is needed for testing.
  • Be aware that some suspect cases have required high-level intensive care and respiratory support.
  • Providers are reminded to use appropriate coding as defined by Medicaid; this includes using diagnosis code U070 for reporting vaping-related disorders as a benefit of Texas Medicaid. Procedure codes, 99406 and 99407 should be utilized for reporting a smoking and tobacco cessation counseling visit.
Additional resources: State resources: https://www.dshs.texas.gov/vaping/https://www.dshs.texas.gov/tobacco/If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into: www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.