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Holiday closure Cierre por vacaciones

Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!

Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!

SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Zika Virus Resources

The clinical and epidemiologic information about Zika Virus is rapidly evolving. Below you will find a list of websites and resources with the most up-to-date information regarding the infection. Texas Department of State Health ServicesWebinar: The Department of State Health Services has prepared a recorded webinar on the Zika Virus Disease by Dr. John Hellerstedt, DSHS Commissioner. The presentation includes information relevant to Texas providers on Zika incidence, distribution of the disease, modes of transmission, strategies to prevent transmission, and symptoms. The webinar is available at the following link: https://attendee.gotowebinar.com/recording/8161720267219366915Toolkit: The Texas Department of State Health Services has developed a Zika Communications Toolkit. The Toolkit includes a variety of both English and Spanish free materials, including fact sheets, posters and push cards for all Texans, pregnant women, travelers and people who work outdoors. Materials are available for download on the Texas Zika website at www.texaszika.orgCenters for Disease Control and Prevention The Centers for Disease Control and Prevention (CDC) provide frequent updates regarding Zika virus infections. Zika Virus Diseasehttp://www.cdc.gov/zika/about/index.htmlZika Guidance for Healthcare Providershttp://www.cdc.gov/zika/hc-providers/index.htmlZika Virus Information for Pregnant Womenhttp://www.cdc.gov/zika/pregnancy/index.htmlZika Travel Informationhttp://wwwnc.cdc.gov/travel/page/zika-travel-informationZika Virus locationshttp://www.cdc.gov/zika/geo/index.htmlZika Transmissionhttp://www.cdc.gov/zika/transmission/index.htmlControlling Mosquitoeshttp://www.cdc.gov/zika/prevention/controlling-mosquitoes-at-home.htmlAmerican Medical Association The AMA will update this resource center regularly to provide information to the public, physicians and other health care workers as they seek to learn more. Website: http://www.ama-assn.org/ama/pub/physician-resources/public-health/zika-resource-center.pageAmerican College of Obstetricians and Gynecologists Website: http://immunizationforwomen.org/providers/Zika-Virus-UpdatesSociety for Maternal Fetal Medicine Website: https://www.smfm.org/education/zikaAmerican Academy of Pediatrics Website: https://www.aap.org/en-us/advocacy-and-policy/aap-health-initiatives/Children-and-Disasters/Pages/ZikaVirus.aspx