Texas Children's Health Plan's has a new Fraud, Waste, and Abuse Hotline

Call to action: We would like to introduce Texas Children's Health Plan's (TCHP) new Fraud, Waste, and Abuse Hotline, a dedicated resource designed specifically for our Network Providers. We understand the critical importance of maintaining the highest standards of integrity and compliance within our healthcare network. The New Hotline is 866-828-4924, or visit https://tchpintegrity.com/.

How this impacts providers: Our hotline offers a secure and confidential way for providers to report any issues or concerns related to compliance, fraud, waste, or abuse. Whether you witness suspicious activities or have concerns about potential non-compliance, your voice matters in helping us safeguard patients and our healthcare system. 

At TCHP, we prioritize the confidentiality and security of our reporting process. Providers can choose to report issues anonymously, ensuring that you can relay your concerns without fear of repercussions. Your vigilance and proactive reporting can help us take swift action to address and rectify any problems, ultimately ensuring a fair and ethical environment for everyone involved. Together, we can work towards a more transparent, accountable, and trustworthy healthcare system. Join us in our commitment to excellence by utilizing the Fraud, Waste, and Abuse Hotline by calling, 866-828-4924, or visiting https://tchpintegrity.com/.

Next step for Providers: Providers should share this communication with their staff and keep this contact information readily available.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org.

For access to all provider alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.