ALERT: Stay healthy this cold and flu season! Learn more
ALERTA: ¡Mantente sano durante esta temporada de influenza y resfriados! Más información
EVV Policy Handbook Revisions
Date: March 27, 2025
Attention: STAR Kids Providers/Consumer Directed Services employers, and FMSA Providers
Effective date: March 12, 2025
Call to action: Texas Children’s Health Plan (TCHP) would like to inform providers that Texas Health and Human Services Commission (HHSC) posted the revised Electronic Visit Verification (EVV) Policy Handbook. The Handbook includes new and revised policies and is effective March 12, 2025. HHSC provided advance notice, so the entities below may prepare for the implementation of the new policies.
- Program providers
- Financial management services agencies (FMSAs)
- Consumer Directed Services (CDS) Employers
TCHP is in the process of updating our systems and supporting materials to reflect these edits.
Next steps for providers: To view the revisions, view EVV Policy Handbook Revision Log – March 2025.
Providers are encouraged to share this communication with staff.
If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org.
For access to all provider alerts: https://www.texaschildrenshealthplan.org/providers/provider-news/provider-alerts.