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Provider Training & Events

As a contracted provider with Texas Children's Health Plan, we invite you to join us at events and explore training opportunities. These are available throughout the year and give providers the opportunity to learn about health plan and healthcare changes and updates.

Upcoming Webinars

NF Provider Webinar March 12, 2025

March 12, 2025: HHSC Long-term Care Regulation (LTCR) is hosting a nursing facility (NF) provider webinar on March 12 to provide the latest updates from LTCR.

Provider attendance is critical to staying current with requirements and guidance. NF providers should attend this and all webinars with LTCR and Texas Department of State Health Services (DSHS).

The webinar will also cover:

  • Information from the DSHS Healthcare Safety Unit sharing findings from epidemiologists in the field.
  • Information from the HHSC Preadmission Screening and Resident Review (PASRR) program.
  • Priority alerts and notifications, recent provider letters.
  • Announcements and reminders.

NF Provider Webinar
Wednesday, March 12
2:30–4 p.m. Central time
Register for the NF webinar

 

Register now
Upcoming Webinars from TMHP on Revalidation Due Date Extension and Retroactive Enrollment Period Effective Dates

Texas Medicaid & Healthcare Partnership (TMHP) will conduct a series of live webinars designed to review the revalidation extension flexibilities. The webinars are intended for providers that are due to revalidate from December 13, 2024, and May 31, 2025.
The webinars will also summarize how TMHP is modifying enrollment periods for providers that have been disenrolled for failing to revalidate on-time between November 1, 2023, and December 12, 2024, and that have successfully reenrolled. For more information please see provider alert.

The webinars are scheduled for the following times:

  • Thursday, April 3, 2 – 3 p.m. CST
  • Thursday, May 1, 10 – 11 a.m. CST

 

Learn more

Provider Advisory Group (PAG)

Join Our Provider Advisory Group (PAG)

Texas Children’s Health Plan (TCHP) invites you to join our quarterly Provider Advisory Group (PAG). We will hold our next session in September. We have updated the organization of the sessions. We will now hold one session for all three Service Delivery Areas combined each quarter. Sessions will be held online as a Microsoft Teams event and begin at 12:00PM (Noon) until 1:30PM CST.

Event dates for the upcoming sessions:

  • Tuesday, March 18, 2025

All sessions will be from 12:00-1:30PM CST

What to Expect: Our Provider Advisory Group (PAG) will be a town hall for all network providers in each SDA for TCHP to present on important topics. You will have an opportunity to receive updates quarterly and provide feedback to TCHP on healthcare industry topics and learn more about your TCHP resources. PAG session participants include Texas Children’s Health Plan Providers and staff. We value your opinion and are looking forward to hearing from you! An agenda will be sent to all registrants in advance.

Registration: Click here to access the registration page.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org.

 

Register Now!

Provider Enrollment Town Hall Meeting

Provider Enrollment Town Hall Meeting

Texas Health and Human Services (HHSC) is hosting a Provider Enrollment Town Hall meeting on Thursday, March 27, from 9-10:30 a.m. Central Time to present key Provider Enrollment question-and-answer period for the Medicaid Provider community.
Registration is limited, so sign up today .

 

Register Now!

Provider Education Conference

Texas Health Steps Medical Provider Education Conference

April 23, 2025: Texas Health Steps Medical Provider Education Conference Wednesday, April 23, 2025.

 

Learn more

Online Training: Utilization Management Overview

Online Training: Utilization Management Overview

Click here to access the online training platform. You will be asked to complete a guestbook registration prior to accessing the presentation. The training is 14 minutes in length. This training will show you where to find the utilization management (UM) resources online, process for UM procedures like appeals, and more. It is important that you have the accompanying presentation available here.

 

Online Training

Provider Training

HHS System Learning Portal

Sign up for the HHS System Learning Portal and explore the many HHSC-approved training opportunities available for providers, including but not limited to Abuse, Neglect and Exploitation (ANE), EVV Policy Training, Financial Management Services Agencies (FMSA) Enrollment, and HHS Privacy.

 

Sign Up!