Skip to main content
Cold and flu season Temporada de influenza y resfriados

ALERT: Stay healthy this cold and flu season! Learn more

ALERTA: ¡Mantente sano durante esta temporada de influenza y resfriados! Más información

24-Hour Help Line

Description:

Don’t feel good? Our registered nurses are available 24 hours a day, 7 days a week to offer you advice with symptoms, understand doctor’s instructions, and recommendations for treatment.

How do I claim my extra benefit?

Just call Texas Children’s Health Plan’s 24-Hour Help Line toll-free at 1-800-686-3831.

Who is eligible?

CHIP, STAR, and STAR Kids members.

What service area is this benefit available in?

Harris, Jefferson, and Northeast service areas.