24-Hour Nurse Help Line
Description:
Don’t feel well? Our registered nurses are available 24 hours a day, 7 days a week to offer you advice with symptoms, understand doctor’s instructions, and recommendations for treatment.
How do I claim my extra benefit?
Just call Texas Children’s Health Plan’s 24-Hour Nurse Help Line toll-free at 1-800-686-3831. If you are having a medical emergency, please call 911 for assistance.
Who is eligible?
CHIP, STAR, and STAR Kids members.
What service area is this benefit available in?
Harris, Jefferson, and Northeast service areas.
*Restrictions and limitations may apply and vary by plan, including but not limited to age, gender and covered benefits by program. Extra benefits valid during the eligible year (September 1, 2026 to August 31, 2027). Full disclaimer information can be found at https://bit.ly/3RA3EEH