In an effort to always do better for our members, every year we make updates to our Healthy Rewards Program.
The table below compares the changes to our Healthy Rewards Program that will take effect on September 1, 2024. Please note this is only a summary of changes. For a full list of the benefits and rewards, please visit www.healthyrewardsprogram.org or call Member Services at 1-866-959-2555 (STAR), 1-866-959-6555 (CHIP), or 1-800-659-5764 (STAR Kids).
| Benefit | This Year September 1, 2023 - August 31 2024 | Next Year September 1, 2024 - August 31, 2025 |
|---|---|---|
Image  Portable Crib/Playpen | Receive a portable crib that doubles as a playpen when you notify Texas Children’s Health within 14 days of giving birth. Reward can be requested up to 15 days after the end of the eligible year. Eligible members: CHIP, STAR, and STAR Kids members who notify Texas Children’s Health Plan within 14 days of giving birth. | Timeframe to request reward changed – Members can now request a portable crib any time during the third trimester of their pregnancy. Previous timeframe was 14 days after giving birth. Eligible members: CHIP, STAR, and STAR Kids members who notify Texas Children’s Health Plan of their pregnancy any time during their third trimester. |
Image  Postpartum Visit Reward |
Reward can be requested up to 60 days after the end of the eligible year. Eligible members: CHIP, STAR, and STAR Kids members who complete at least one postpartum visit within 42 days of giving birth. | Timeframe to complete visit changed – Members now have 84 days to complete the postpartum visit and claim the reward. Previous timeframe was 42 days. Eligible members: CHIP, STAR, and STAR Kids members who complete at least one postpartum visit within 84 days of giving birth. |
Image  Flu Prevention Reward | Not available | NEW BENEFIT!
Reward can be requested up to 30 days after the end of the eligible year. Eligible members: CHIP and STAR members who receive a flu vaccine during their pregnancy. |
| Benefit | This Year | Next Year September 1, 2024 - August 31, 2025 |
|---|---|---|
Image  Eyewear Support | Receive an allowance towards upgrades of $110 for framed glasses or $90 for contact lenses and contact fittings. Eligible members: CHIP, STAR, and STAR Kids members up to 18 years old. | Name and description of the benefit changed for clarity purposes - In addition to the covered free pair of glasses each year, receive $110 to upgrade or replace your glasses or $90 towards contacts and contact fittings. |
Image  Well-Child Checkups Reward |
Rewards can be requested up to 30 days after the end of the eligible year. Eligible members: CHIP, STAR, and STAR Kids members up to 15 months old who complete at least 3 well-child checkups. |
Eligible members: CHIP, STAR, and STAR Kids members up to 30 months old who complete at least 6 well-child checkups. |
Image  Young Adult Wellness Visit Reward |
Rewards can be requested up to 30 days after the end of the eligible year. Eligible members: CHIP, STAR, and STAR Kids members who complete a yearly wellness visit between the ages of 18 and 21. |
Members can now get a $25 reward card when they complete a yearly wellness visit between the ages of 16 and 21. Previous age range was 18-21. Eligible members: CHIP, STAR, and STAR Kids members who complete a yearly wellness visit between the ages of 16 and 21. |
Image  Health Risk Assessment Completion Reward |
Reward can be claimed up to 30 days after the end of the eligible year. Eligible members: CHIP, STAR, and STAR Kids members who enrolled within the last 90 days. | Benefit no longer available for STAR Kids members. The Screening and Assessment Instrument Completion Reward below will now be available for STAR kids. Eligible members: CHIP and STAR members who enrolled within the last 90 days. |
Image  Screening and Assessment Instrument (SAI) Completion Reward | Not available | NEW BENEFIT!
Reward can be requested up to 90 days after the end of the eligible year. Eligible members: New STAR Kids members who enroll in the Case Management Program and complete the Screening and Assessment Instrument (SAI) within 90 days of enrollment. |
Image  Asthma Education Reward | Not available | NEW BENEFIT!
Reward can be redeemed up to 90 days after the end of the eligible year. Eligible members: CHIP, STAR, and STAR Kids members with a high-risk asthma diagnosis who enroll in and complete the 90-day asthma Case Management program. |
Image  ADHD Followup Visit Reward | Not available | NEW BENEFIT!
Reward can be requested up to 90 days after the end of the eligible year. Eligible members: STAR and STAR Kids members ages 6 to 12 who have been newly diagnosed with ADHD, are prescribed ADHD medication and complete a 30-day follow up visit after initial diagnosis. |
| Benefit | This Year | Next Year September 1, 2024 - August 31, 2025 |
|---|---|---|
Image  Physical Exams for School and Sports Programs | Receive one yearly sports or school physical exam at no cost with your primary care provider. Eligible members: CHIP, STAR, and STAR Kids members 5 to 19 years old who have completed a well-child checkup in the last 12 months. | Name of the benefit changed for clarity purposes |
| Benefit | This Year | Next Year September 1, 2024 - August 31, 2025 |
|---|---|---|
Image  24-Hour Help Line | Don’t feel good? Our registered nurses are available 24 hours a day, 7 days a week to offer you advice with symptoms, understand doctor’s instructions, and recommendations for treatment. Eligible members: CHIP, STAR, and STAR Kids members. | Name of the benefit changed for clarity purposes |
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Receive a $25 reward card when you complete at least one postpartum visit within 42 days of giving birth.