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Holiday closure Cierre por vacaciones

Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!

Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!

SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

Obtenga más información AQUI

Follow-Up Care for Children Prescribed ADHD Medication (ADD, ADD-E)

Date: December 7, 2023

Attention: All Providers

Call to Action:

Texas Children Health Plan (TCHP) would like to remind providers to continue to take measures to ensure that your patients with an Attention Deficit Hyperactivity Disorder (ADHD) diagnosis are receiving excellent care. ADHD is one of the most common behavioral health disorders in children (National Committee for Quality Assurance, 2023; Visser et al., 2014). To ensure that medication is prescribed and managed correctly, it is important that prescribing providers carefully monitor their pediatric patients who take a medication for ADHD management.

Why it Matters:

When managed appropriately, medication for ADHD can control symptoms of hyperactivity, impulsiveness, and inability to sustain concentration. To ensure that medication is prescribed and managed correctly, it is important that children be monitored by a pediatrician or child psychiatrist with prescribing authority (National Committee for Quality Assurance, 2023).

Partnership for Quality Care:

TCHP encourages providers to partner with us in emphasizing the importance of care and ongoing monitoring of members with an ADHD diagnosis.

How providers can facilitate follow-up care for children prescribed ADHD medications:

  • Establish an ADHD patient appointment reminder process for your office.
  • Explain to parents or caregivers the medication options and possible side effects. Collaborate to ensure agreement to a treatment plan.
  • Discuss additional therapy options, such as behavioral, family, and psychotherapy. Include resources for therapy groups, social skills training, and/or parenting skills training.
  • Promote continuity of care between physicians, other providers, and schools to ensure medication and plan of care adherence.
  • Use telehealth and telephone visits, where appropriate, when in-person services are not possible or telephone services are preferred by the patient and/or family and caregivers.

Consider the following when prescribing a new ADHD medication for patients:

  • Initiation Phase: Children between 6 and 12 years of age who are diagnosed with ADHD will require a follow-up visit with a practitioner with prescribing authority within 30 days of their first prescription of ADHD medication (National Committee for Quality Assurance, 2023).
  • Continuation and Maintenance Phase: Children between 6 and 12 years of age who have a prescription for ADHD medication and remain on the medication for at least 210 days require at least two follow-up visits with a practitioner in the nine (9) months after the Initiation Phase (National Committee for Quality Assurance, 2023).
  • Timing of scheduled visits is key. Visits should occur on a frequency that coincides with the patient’s prescription quantity supply. This cadence will allow the provider to evaluate medication effectiveness and adverse effects, along with monitoring the patient’s progress.
  • An example for scheduling effectively and timely includes scheduling a 30-day, 60-day and 180-day follow-up visit from the initial visit before the member leaves your office.
  • If your patient experiences a hospitalization for mental illness, please note that you will also need to adhere to the Follow-Up After Hospitalization for Mental Illness (FUH) HEDIS measure requirements. This requirement identifies the need for both a 7 day and 30 day follow-up after discharge to ensure patient safety, medication adherence, and prevention of readmission.

Applicable ADHD Medications:

DescriptionPrescription
CNS StimulantsDexmethylphenidate
Dextroamphetamine
Lisdexamfetamine
Methylphenidate
Methamphetamine
Alpha-2 receptor agonistsClonidine
Guanfacine
Miscellaneous ADHD medicationsAtomoxetine

Next step for Providers: Providers are encouraged to share this communication with their staff. 

Resources:

References

National Committee for Quality Assurance. (2023). Follow-up care for children prescribed ADHD medication (ADD, ADD-E).https://www.ncqa.org/hedis/measures/follow-up-care-for-children-prescribed-adhd-medication/

Visser, S. N., M. L. Danielson, R. H. Bitsko, J. R. Holbrook, M. D. Kogan, R. M. Ghandour, … & Blumberg, S. J. (2014). Trends in the parent-report of health care provider-diagnosed and medicated attention-deficit/hyperactivity disorder: United States, 2003—2011. Journal of the American Academy of Child & Adolescent Psychiatry, 53(1), 34–46.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org.

For access to all Provider Alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.