SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.
Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.
SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.
Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.
Update to Texas Medicaid and CHIP Coverage for Monoclonal Antibody Therapy Procedure Code Q0222 for the Treatment of COVID-19
Date: February 2, 2023
Attention: All Providers
Effective date: August 15, 2022
Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event. TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event.
Call to action: Effective August 15, 2022, payment allowance was added for COVID-19 Monoclonal Antibody Therapy Q0222 Injection, Bebtelovimab, 175 mg claims.
How this impacts providers:
On November 30, 2022, the U.S. Food and Drug Administration (FDA) announced that bebtelovimab is no longer authorized in any U.S. region due to lack of effectiveness against Omicron sub-variants BQ.1 and BQ.1.1. Therefore, providers may no longer administer bebtelovimab to treat COVID-19 until further notice from the FDA.
Before August 15, 2022, procedure code Q0222 was not assigned a rate and processed as ‘Informational,’ as the drug was exclusively supplied free of charge to providers by the federal or state government. Supply of this drug was transitioned to commercial sale prior to the FDA’s announcement, and providers should include the product code Q0222 on claims for dates of service from August 15, 2022, through November 29, 2022, only when the drug was purchased commercially.
If the product was received from the government, the provider should only bill for the administration of the product and must not include the product code on claims for those dates of service. The purchase invoice for Bebtelovimab must be maintained in the provider’s records and claims may be subject to retrospective review to verify supply source.
Claims submitted for dates of service from August 15, 2022, through November 29, 2022, that include procedure code Q0222, when the product was supplied by the federal or state government, must be voided and rebilled for the administration only. Payment received for a government-provided product is considered an overpayment and is subject to recoupment.
Next steps for providers: Texas Children's Health Plan will reprocess claims by March 11, 2023, if applicable, for procedure code Q0222 with dates of service from August 15, 2022, through November 29, 2022, for appropriate payment and claims processing. Eligible providers may receive an additional payment. Providers are not required to appeal the claims unless they are denied for other reasons after the claims reprocessing is complete.
