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SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

Prior Authorization Criteria for Uplizna

Date: January 19, 2021 Attention: All Providers Effective Date: January 1, 2021Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event.  TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event. Call to action: Texas Children’s Health Plan would like to inform network providers that the Health and Human Services Commission (HHSC) has added Texas Medicaid and CHIP prior authorization criteria for Uplizna (procedure code J1823). Clinical policy and prior authorization requirements are found here. Uplizna is a benefit for individuals diagnosed with neuromyelitis optica spectrum disorder (NMOS/NMOSD). Uplizna must be prescribed by or in consultation with a neurologist. An initial prior authorization request for Uplizna (inebilizumab-cdon) must include the following documentation to support medical necessity:
  • 18 years of age or older
  • Diagnosis of neuromyelitis optica spectrum disorder (G36.0)
  • Anti-aquaporin 4 (AQP4) antibody seropositive
  • Screening for hepatitis B virus (HBV), quantitative serum immunoglobulins, and tuberculosis (TB) before treatment initiation
  • At least one attack requiring rescue therapy in the last year or two attacks requiring rescue therapy in the previous 2 years
How this impacts providers: Uplizna must not be used concomitantly with the following therapies:
  • Anti-CD20 monoclonal antibody treatments
  • Complement inhibitors (e.g. Eculizumab, Ravulizumab)
  • Immunosuppressant drugs (e.g. Cyclosporine, Methotrexate)
  • Satralizumab
Approval for renewal or continuation therapy must include the following requirements:
  • Continues to meet the following initial approval criteria
  • Experiences positive clinical response to therapy as demonstrated by decreased attacks or disease stabilization
  • Previously received Uplizna treatment without complications
Resource: Refer to the Outpatient Drug Services Handbook Chapter of the Texas Medicaid Provider Procedure Manual for more details on the clinical policy and prior authorization requirements. Next steps for providers: Providers should share this communication with their staff. If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into: www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.