SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.
Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.
SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.
Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.
Oseni and the Thiazolidinediones (TZD) Clinical Prior Authorization Update
Date: January 26, 2021
Attention: Primary Care Providers and EndocrinologistsEffective Date: February 4, 2021Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event. TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event.
Call to action: Texas Children’s Health Plan (TCHP) would like to inform network providers that beginning February 4, 2021 Texas Medicaid will remove the Thiazolidinediones (TZD) prior authorization criteria from Oseni (alogliptin/pioglitazone). Texas Medicaid will continue to require Dipeptidyl Peptidase-4 (DPP-4) Inhibitor prior authorization criteria. Oseni is a combination ingredient product used to treat Type 2 Diabetes Mellitus.
How this impacts providers: Oseni is currently subject to two clinical prior authorizations, DPP-4 Inhibitors and TZD. Oseni is not recommended in patients with severe renal impairment or patients who have an end-stage renal disease (ESRD) requiring dialysis. While this recommendation is consistent with the current DPP-4 Inhibitors criteria documented in the package insert, it is not consistent with the TZD criteria, therefore TZD criteria are deemed inappropriate for Oseni.
Next steps for providers: Providers should share this communication with their staff.
Resource: Texas Prior Authorization Program Clinical CriteriaIf you have any questions, please email TCHP Pharmacy Department at: tchppharmacy@texaschildrens.org.For access to all provider alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers