Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
Oseni and the Thiazolidinediones (TZD) Clinical Prior Authorization Update
Date: January 26, 2021
Attention: Primary Care Providers and EndocrinologistsEffective Date: February 4, 2021Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event. TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event.
Call to action: Texas Children’s Health Plan (TCHP) would like to inform network providers that beginning February 4, 2021 Texas Medicaid will remove the Thiazolidinediones (TZD) prior authorization criteria from Oseni (alogliptin/pioglitazone). Texas Medicaid will continue to require Dipeptidyl Peptidase-4 (DPP-4) Inhibitor prior authorization criteria. Oseni is a combination ingredient product used to treat Type 2 Diabetes Mellitus.
How this impacts providers: Oseni is currently subject to two clinical prior authorizations, DPP-4 Inhibitors and TZD. Oseni is not recommended in patients with severe renal impairment or patients who have an end-stage renal disease (ESRD) requiring dialysis. While this recommendation is consistent with the current DPP-4 Inhibitors criteria documented in the package insert, it is not consistent with the TZD criteria, therefore TZD criteria are deemed inappropriate for Oseni.
Next steps for providers: Providers should share this communication with their staff.
Resource: Texas Prior Authorization Program Clinical CriteriaIf you have any questions, please email TCHP Pharmacy Department at: tchppharmacy@texaschildrens.org.For access to all provider alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers