SNAP Update and ResourcesActualización y recursos de SNAP
On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more
El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más
Transportation UpdateActualización de transporte
Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.
For other questions, please call Member Services at the number on the back of your member ID card.
A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).
Child Psychiatry Access Network, free consultations for PCP’s caring for members with behavioral health concerns
Attention: Primary Care Providers
Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event. TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event.Call to action: Texas Children’s Health Plan (TCHP) collaborates with the Child Psychiatry Access Network (CPAN) who offers free consultations for Primary Care Providers (PCPs) who see children within the state of Texas. CPAN is a network of child psychiatry access centers staffed by child psychiatrists who will provide pediatricians and other PCPs with live telephone case consultation as well as referral resources and training opportunities related to common child mental health concerns.
How this impacts providers: The CPAN Network consists of behavioral health professionals from the following universities:
Baylor College of Medicine,
Dell Medical School at The University of Texas at Austin
Texas A&M University System Health Science Center
Texas Tech University Health Sciences Center
Texas Tech University Health Sciences Center at El Paso
University of North Texas Health Science Center at Fort Worth
The University of Texas Health Science Center at Tyler
The University of Texas Health Science Center McGovern Medical School
The University of Texas Health Science Center at San Antonio
The University of Texas Medical Branch at Galveston
The University of Texas Rio Grande Valley School of Medicine
The University of Texas Southwestern Medical Center
Next steps for providers: Providers are invited to enroll in the CPAN in order to utilize the free consultation services:
Please complete the short Practice Participation Agreement found at this link.
Select your Health-Related Institution (or select “Other” as needed) from the list of available drop down options.
Once you complete the form, your practice is enrolled and you can utilize our consultation services.
If you have other questions about the program, please reach out to CPAN at 1-888-901-CPAN (2726).
If a Member or Member’s parent or legal guardian has expressed concerns about the following: anxiety, depression, autism, ADHD, complex ADD, grief, abuse, or other mental or behavioral health concerns and as a PCP you would like to consult a peer, contact CSPAN at 1-888-901-CPAN (2726). During the call, an experienced mental health professional can consult with you on the following topics:
