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Holiday closure Cierre por vacaciones

Texas Children's Health Plan will be closed on Thursday, December 25th and Thursday, January 1st in observance of the holidays. In our absence, you can reach our after-hours nurse help line at 1-800-686-3831. We will resume normal business hours on Friday, January 2nd. Wishing you a safe and happy holiday season!

Texas Children’s Health Plan estará cerrado el jueves 25 de diciembre y el jueves 1 de enero en observancia de los días festivos. Durante este tiempo, puede comunicarse con nuestra línea de ayuda de enfermería fuera del horario de atención al 1-800-686-3831. Reanudaremos nuestro horario normal de atención el viernes 2 de enero. ¡Le deseamos una temporada de fiestas segura y feliz!

SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

Learn more

SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Additional development screenings and autism screenings now allowable and payable beyond the standard screenings

Effective Date: June 3, 2020 Attention: Primary Care ProvidersCall to action: In addition to the required screenings, TCHP is allowing for a total of 12 developmental screenings up to age 6 during a Texas Health Steps Checkup within the following ages:
8.1-  2 screeningsAt ages 0-11 months
8.2- 3 screeningsAt age 12-23 months
8.3- 2 screeningsAt ages 12-23 months
8.4- 2 screeningsAt ages 24-35 months
8.5- 1 screeningAt 3 years of age
8.6- 1 screeningAt 5 years of age
8.7-1 screeningAt 6 years of age
  If a developmental or autism screening that is required in the Required Screening Ages and Recommended Tools table is not completed during a previous checkup or if the member is being seen for the first time, standardized developmental screening tool (ASQ or PEDS) must be completed through 6 years of age (procedure code 96110/96110 U6-for autism screening). As a reminder, Texas Health Steps requires the following standardized developmental screening tools at these ages:
Required Screening Ages and Recommended Tools
Screening AgesDevelopmental Screening ToolsAutism Screening Tools
9 monthsAges and Stages Questionnaire (ASQ) or Parents’ Evaluation of Development Status (PEDS)N/A
18 monthsASQ or PEDSModified Checklist for Autism in Toddlers (M-CHAT) or M-CHAT Revised with Follow-Up (M-CHAT R/F)
24 monthsASQ or PEDSM-CHAT or M-CHAT R/F
3 yearsASQ, Ages and Stages Questionnaire: Social-Emotional (ASQ:SE) or PEDSN/A
4 yearsASQ, ASQ:SE or PEDSN/A
  How this impacts providers: Providers should review and understand the complete Developmental screening guidelines available here: (update link when new guideline document is approved).
  • Developmental screening is limited to once per rolling calendar year by any provider, outside of a Texas Health Steps medical checkup when medically necessary.
    • This screening should only be competed for a diagnosis of suspected developmental delay or to evaluate a change in developmental status outside of a Texas health Steps medical group.
    • If a provider administers a standardized and validated developmental screening at additional checkups other than those listed in the Required Screening Ages and Recommended Tools table, the rationale for the additional screening, which may be due to provider or parental concerns should be documented.
  • Autism screening is required at 18 months of age and again at 24 months of age.
    • If not completed at 24 months of age it should be completed at 30 months of age.
    • A third screening may be performed as a follow-up to a previous abnormal screening by 30 months of age.
  • A TCHP Medical Director / Physician Reviewer will review requests for developmental screening outside of these limits on an individual basis.
  Texas Health Steps Medical Checkup Periodicity Schedule for Infants, Children, and Adolescents: Click Here.Next steps for providers: Providers should ensure their understanding of the guidelines and coordinate with their staff. If you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into: www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers