Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

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Reporting Provider Office Closures due to Recent Storm

Dear Providers, The severe weather experienced recently may have affected your ability to operate during normal business hours.  If you are unable to provide services to our members at this time, please contact us via the Provider Portal Message Center and select the “General Health Plan Questions” as the recipient.  Be sure to include any changes to your business hours and/or location and the TCHP Provider Network Management Department will follow-up with you. Thank you for your continued support and the care you provide our members. Texas Children’s Health Plan