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SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

Reminder: Texas Children’s Health Plan Claims Editing System (CES) Update

Attention:  All ProvidersUpdate: Texas Children’s Health Plan Claim Editing System Texas Children’s Health Plan (TCHP) recently sent a Provider Alert updating our plan to transition to a new Claims Editing System (CES) by Optum on May 31, 2019. Please be advised this transition will now include edits specific to Texas and National Medicaid and the transition will occur in June 2019. This was initially scheduled to be done later in the year as another phase of the project, however we decided it would be less disruptive to complete the transition at the same time. TCHP is required by Texas Health and Human Services to ensure required claims edits are consistently applied. Migrating to Optum CES will enable TCHP to efficiently apply required coding edits and to increase the accuracy and timeliness of claims payment resulting in a net reduction in claims resubmissions. How does this change impact you as a Texas Children’s Health Plan network provider?
  • Increased accuracy and consistency regarding claims processing according to Centers for Medicare and Medicaid (CMS) and Texas Health and Human Services guidelines.
Providers are required to bill following the guidance of the CMS and Texas Health and Human Services guidelines. TCHP will ensure compliance with these guidelines by utilizing the Optum CES coding compliance system.  All providers should stay current with these guidelines by visiting http://www.tmhp.com/Pages/Medicaid/Medicaid_home.aspx which includes all applicable compliance guidelines.   Medicaid National Correct Coding Initiative (NCCI) edits may be found at: https://www.medicaid.gov/medicaid/program-integrity/ncci/edit-files/index.html If you have any questions regarding our new system, please contact our Texas Children’s Health Plan Customer Service department at 832-828-1004 or toll-free at 1-877-213-5508. Provider Network ManagementTexas Children's Health Plan