SNAP Update and Resources Actualización y recursos de SNAP

On November 1, 2025, the requirements to receive and apply to the Supplemental Nutrition Assistance Program (SNAP) benefits have changed. To see the new policies to request SNAP benefits, click here and/or call 211 for SNAP assistance. Learn more

El 1 de noviembre de 2025, cambiaron los requisitos para recibir y aplicar para los beneficios del Programa de Asistencia Nutricional Suplementaria (SNAP, por sus siglas en inglés). Para consultar las nuevas políticas para aplicar para los beneficios de SNAP, haz clic aquí o llama al 211 para obtener ayuda de SNAP. Aprende Más

Transportation Update Actualización de transporte

Starting December 15, 2025, SafeRide Health will become the new provider for all member rides to doctor appointments and pharmacy visits. After this date, Texas Children’s Health Plan will no longer use MTM for Non Emergency Medical Transportation (NEMT) services.

Learn more here

For other questions, please call Member Services at the number on the back of your member ID card.

A partir del 15 de diciembre de 2025, SafeRide Health será el nuevo proveedor para todos los viajes de los miembros a citas médicas y visitas a la farmacia. Después de esta fecha, Texas Children’s Health Plan ya no usará MTM para los servicios de Transporte Médico No Urgente (NEMT).

Obtenga más información AQUI

Si tiene otras preguntas, llame a Servicios para Miembros al número que aparece en la parte posterior de su tarjeta de identificación del miembro.

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Therapy Wait List

Subject:  Therapy Providers Effective 1/15/2018, HHSC formally required MCOs to report on access issues specific to all therapy modalities (PT, OT, ST). In the future, if Texas Children’s Health Plan (TCHP) should receive a member complaint specific to access to care, TCHP will follow-up with each therapy provider. If a wait list is identified, each provider will be required to submit detailed information for each member waiting for care. The information will need to be populated in a specified template, and the document can be obtained by contacting tchpproviderconcerns@tchp.us. Also periodically, TCHP will be conducting a review of all therapy providers to assess if there are any TCHP members awaiting therapy services. If a wait list is identified, the template will be provided for completion. If you should have any questions, please contact TCHP Provider Relations at 832-828-1008 during the hours of 8am – 5pm Monday thru Friday. Thank you for your continued partnership in caring for the needs of our members. Disclaimer: The TCHP email address has been updated since the 2/1/2018 communication