Member Experience Survey Coming Soon

Date: August 17, 2023

Attention: All Providers

Effective Date: August 2023

Call to action: Texas Children Health Plan (TCHP) would like to let providers know that later this month your patients may be given a member experience survey. The survey will include questions in regards to, but not limited to, communication, care coordination and access to care. Participation in this survey is voluntary.

How this impacts providers: Members’ responses will help create effective, active interventions where we hope to partner with you and better the health of Texas Children’s Health Plan members. We thank you in advance for your collaboration.

Next step for Providers: Providers are encouraged to share this communication with their patients.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org.

For access to all provider alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.