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Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

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SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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May is Mental Health Awareness Month

Date: May 1, 2025

Attention: All Providers

May is Mental Health Awareness Month, which is a time dedicated to raising awareness about the importance of mental health and emotional well-being. At Texas Children’s Health Plan (TCHP), we are committed to supporting our members’ whole health, recognizing that behavioral health is just as vital as physical health.

To support you in raising awareness within your practice, we’ve gathered a selection of helpful resources and CMEs.

Behavioral Health Resources
Texas Health and Human Services/Texas Health Steps CE/CME:

Additional resources:

To learn more, visit https://www.texaschildrenshealthplan.org/providers/provider-resources

TCHP Continuing Medical Education (CME) Mental Health Resources

To learn more and view the CMEs, visit https://www.texaschildrenshealthplan.org/providers/provider-events/cme-resources

HEDIS Toolkits for Providers

TCHP is proud to offer Healthcare Effectiveness and Data Information Set (HEDIS) Toolkits that contain helpful information regarding the measure requirements, standards and codes to use that are acceptable for HEDIS reporting. These toolkits will serve as a reference form that can be used to code the type of appointments made and ensure that all of the HEDIS standards are met. By using these toolkits, providers can streamline their reporting processes, reduce administrative burden and continue to provide high quality care to our members.

To view all HEDIS Toolkits, visit https://www.texaschildrenshealthplan.org/providers/provider-resources/hedis-toolkits.

Next steps: Providers are encouraged to share this communication with their staff.

If you have any questions, please email Provider Relations at: providerrelations@texaschildrens.org

For access to all provider alerts,log into:
www.texaschildrenshealthplan.org/provideralerts.