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Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

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SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Conduent Incident Incidente de Conduent

Change in Preferred Drug List Status for Otic, Antibiotics Drug Class

Date: December 28, 2023

Attention: All Providers

Effective Date: December 18, 2023

Call to action: Texas Children’s Health Plan (TCHP) would like to inform providers that effective December 18, 2023, the Texas Health and Human Services Commission (HHSC) removed non-preferred status from generic ciprofloxacin/dexamethasone otic solution on the preferred drug list. This is in response to the discontinuation of the product by the manufacturer.

The preferred status of the brand name Ciprodex will not change to allow any remaining stock to be used.

How this impacts providers: The change will allow providers to prescribe the generic ciprofloxacin/dexamethasone products without requiring PDL prior authorization at this time and continue accessing necessary medication for their patients.

Please see below for the list of impacted drugs (of note, the approval is NDC-specific):

Preferred MedicationPreferred Medication NDCType of ChangeEffective Date
CIPROFLOXACIN-DEXAMETHASONE OTIC SUSP00781618667Generic now preferredDecember 18, 2023
CIPROFLOXACIN-DEXAMETHASONE OTIC SUSP16714062801Generic now preferredDecember 18, 2023
CIPROFLOXACIN-DEXAMETHASONE OTIC SUSP43598032675Generic now preferredDecember 18, 2023
CIPRODEX Brand remains preferred 

Next step for providers: Prescribers are encouraged to proactively obtain a prescription for the preferred alternatives to avoid disruption in patient’s therapy. Prescribers should share this communication with their staff.

If you have any questions, please email TCHP Pharmacy at: tchppharmacy@texaschildrens.org.

For access to all provider alerts,log into:
www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers.