SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.
Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.
SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.
Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.
Prior Authorization Guideline updates for Private Duty Nursing (PDN) and therapy specialty services
Attention: All Providers
Effective Date: July 18, 2020 for PDN and August 11, 2020 for therapy Services
Providers should monitor the Texas Children’s Health Plan (TCHP) Provider Portal regularly for alerts and updates associated to the COVID-19 event. TCHP reserves the right to update and/or change this information without prior notice due to the evolving nature of the COVID-19 event.
Call to action: TCHP would like to inform you of recent updates to the prior authorization requirements and the effective dates. Updates include the following:
Private Duty Nursing, effective July 18, 2020
Nursing notes are no longer required but are recommended for medical necessity determination.
The request can now be submitted within 60 days of end date of the current authorization.
The member needs a treating provider visit at least every year (or every 365 days). This requirement is waived during the COVID disaster declaration period.
Physical therapy, occupational therapy speech therapy, effective August 11, 2020
Providers may submit a prior authorization or service authorization request for services at least 60 Days prior to the expiration of the current authorization period.
For change of coverage due to MCO transfers and Continuity of Care, the authorization request will not be considered retrospective if submitted within the same month of the enrollment date.
