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Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

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SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Conduent Incident Incidente de Conduent

Attention: Early Childhood Intervention (ECI) Providers

Attention: Early Childhood Intervention (ECI) ProvidersEffective Date: April 3, 2020 Call to action: In accordance with guidance from Texas Medicaid Provider Procedures Manual (TMPPM), providers must use the associated benefit code when submitting claims. How this impacts providers: Changes in billing practices may be required if there are claim denials. Next steps for providers: Billing reminders:
  • Providers should ensure that their claims submissions include their benefit code per TMHP guidelines.
  • If the taxonomy code is attested to a benefit code, the benefit code should be entered in SBR03 on an electronic claim and in 11c on a paper claim.
  • On the 837, the field for the benefit code is SBR03 (this information is showing in both the TCHP and TMHP 837 Companion Guides) and on a paper claim, the correct field is 11c (showing Section 8.5.4 CMS-1500 Instruction Table of TMPPM Section 6:  Claims Filing).
Resources:TMPPM ECI ServicesTCHP companion guideTMHP 837 companion guideTMPPM section 6: claims filingIf you have any questions, please email Provider Network Management at: providerrelations@texaschildrens.org.For access to all provider alerts,log into: www.thecheckup.org or www.texaschildrenshealthplan.org/for-providers