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Transportation Update Actualización de transporte

SafeRide Health (SRH) is the new provider for all NEMT rides to doctor appointments and pharmacy visits.

Depending on your needs, rides may include wheelchair-lift-equipped vehicles, stretcher vans, minivans, or ambulatory vans. Please let SRH know what type of ride you need when scheduling.

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SafeRide Health (SRH) es el nuevo proveedor de todos los servicios de transporte médico que no son de emergencia (NEMT, por sus siglas en inglés) hacia consultas médicas y farmacias.

Según tus necesidades, los servicios de transporte pueden incluir vehículos con elevador para sillas de ruedas, camionetas con camilla, minivans o camionetas ambulatorias. Por favor, informa a SRH qué tipo de transporte necesitas al programar tu traslado.

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Provider Portal Access and Use

Each provider office is assigned an office manager for the purpose of managing the Texas Children’s Health Plan Provider portal. The office manager role is to ensure new staff who need access are assigned the correct security role, as well as to remove any employee who no longer needs access. As a reminder, the responsibility for protecting the HIPAA information within the Texas Children’s Health Plan Provider portal is solely held by each office. Office managers who need assistance with adding or removing users may contact Texas Children’s Health Plan Provider Relations at 800-731-8527.